E-commerce diagnostic · A$497
Find where your Shopify store is leaking orders.
If visitors reach your store but too few of them buy, start by checking the store itself. The Shopify Store Leak Audit is a written review of your buying flow, from storefront speed and app weight to checkout barriers, abandoned checkout recovery, and price display and tax settings.
A plain-English written report on one active Shopify store, with findings ranked by priority. If you hire us for the fixes within 14 days of receiving the report, the A$497 fee is credited against that fix invoice, up to the amount of the invoice.
The core areas
Where orders can drop out before checkout completes.
We inspect the settings and setup details that store owners commonly miss. The report ranks every finding by priority so you know what to fix first.
Account friction and missing one-tap wallets
Requiring an account before checkout hides accelerated options such as Apple Pay and Shop Pay in the cart. We review your checkout settings and guest checkout behaviour, especially on mobile.
Storefront speed and script drag
We measure Core Web Vitals at the 75th percentile (LCP, INP, CLS against Google's published thresholds) and identify the scripts, images and theme code holding pages back.
App subscriptions and orphan code
Uninstalling an app does not always remove its theme code. We look for leftover scripts and snippets and review your installed apps and their recurring charges.
Abandoned checkout recovery
We check that automatic abandoned checkout emails are switched on, review the send timing, and confirm who receives them.
Price display, tax settings and tax invoices
We check your price display against ACCC and Commerce Commission guidance on showing total prices, then review your Basic Tax settings, saved ABN or GST number, and whether compliant tax invoices can be issued.
Structured data and duplicate URLs
Product and variant JSON-LD, canonical tags on duplicate collection product paths, and your sitemap and robots.txt. If your business takes enquiries rather than orders, see our Lead Leak Audit instead.
What you receive
A written report. No sales calls.
Within 5 business days of you approving store access, you get the report by email. Questions go by email too.
The Store Leak Report
Each finding comes with the evidence, why it matters, and the steps to fix it. Findings are ranked by priority and grouped as critical, high and quick wins, so you can hand them to a developer or do them yourself.
Your call on what happens next
Fix things yourself, pass the list to your developer, or ask us to do the work. If you hire us for the fixes within 14 days of receiving the report, the A$497 fee is credited against that fix invoice, up to the amount of the invoice.
Questions we get
Before you book.
If something else is on your mind, include it in your enquiry and we will answer by email.