Offer 1 of 3 · A$497

Find where your calls are leaking.

Before you spend another dollar on ads or agency fees, know exactly what's broken. The Lead Leak Audit is a 5-business-day diagnostic of your entire lead pipeline — from the moment someone searches to the moment they do (or don't) hear back from you.

See what we look at

No lock-in. No upsell pressure. The report is yours to keep.

What you get

A plain-English PDF identifying your top leak points, a ranked action list, and a 30-minute call to walk through it together. If you only want the Audit and nothing else, that is completely fine.

The eight leak categories

Where calls disappear before they reach you.

This audit covers these eight areas. Service businesses usually have leaks in at least four. The PDF ranks them by impact — biggest dollar loss goes to the top of the fix list.

01 · category

Ad spend waste

Keywords bidding on jobs you don't take, wrong match types, campaigns running to stale landing pages. Common pattern: 20–40% of spend can go to keywords or match types that don't convert (industry est.).

02 · category

Page friction

Load speed, form length, mobile layout, trust signals. A slow or confusing page turns a warm click into a HiPages sign-up instead.

03 · category

Response speed

How long between a form submission or call and your first reply? Research (US, InsideSales/HBR) suggests the booking rate for under-5-minute response runs 3–5× higher than for 30-minute response.

04 · category

Inbound call handling (self-reported)

How calls are routed today, what happens to missed calls, and whether you have any visibility on response times. Self-reported by you in the kickoff questionnaire — we don't install call tracking.

05 · category

GBP / local SEO gaps

Google Business Profile completeness, review velocity, category accuracy, and whether you're appearing in the local 3-pack for suburb-level searches.

06 · category

Tracking holes

Are calls, form fills, and chat messages being attributed correctly? If you can't see where a booked job came from, you can't scale what's working.

07 · category

Nurture absence

Enquiries that didn't book on the first contact — what happens to them? For most businesses: nothing. A basic follow-up sequence can recover a meaningful share (research suggests 15–25%) of those leads.

08 · category

Reactivation potential

Past customers who went quiet. Many service businesses have months of cold contacts who've never been re-messaged. These are your cheapest jobs to win back.

What you receive

A report and a call. No fluff.

At the end of five business days you get a PDF and a scheduled call. Both are in plain English — no marketing dashboards, no agency-speak.

The Leak Report (PDF)

Each of the eight categories rated: clear, leaking, or critical. Your top three leak points identified by estimated dollar impact. A ranked action list with specific fixes — things you can hand to a developer, an ads manager, or do yourself.

The 30-Minute Walkthrough Call

Andrew walks through the findings with you directly. You can ask questions, push back on anything, and get a straight answer on what to fix first. No upsell theatre — if the right answer is to do it yourself, he'll tell you.

What happens when

Five business days, start to finish.

From the day you book, you'll have the report in hand within a working week. The call is usually scheduled on day 5 or 6.

Day 1

Intake + access — You fill in a short questionnaire (10 minutes). We get read-only access to your Google Ads account, GBP, and any analytics you have set up.

Days 2–4

Audit work — We work through your page, ads, enquiry records, review profile, and tracking setup. If you use a job-management tool, we'll review what data is available.

Day 5

Report delivered — The PDF lands in your inbox. We book the walkthrough call for day 5 or 6 at a time that suits you.

Day 6+

Walkthrough call — 30 minutes, Andrew and you. Walk through the findings, answer questions, agree on priority fixes. Done.

Questions we get

Three things people always ask.

These come up on every intake call. If something else is on your mind, ask Andrew on the walkthrough — he'd rather over-explain than under-promise.

Is the audit free?

−

No. The Lead Leak Audit is A$497, paid upfront. It is priced this way because it is real work — eight categories, your actual data, a ranked action list. A free audit is a sales call with a slide deck. This is not that.

Is the fee refundable?

No — the fee is not refundable, because the work is delivered whether you take anything further or not. You receive a full PDF report and 30-minute call regardless of what you decide to do next.

What if I don't want to go further after the audit?

Completely fine. The report is yours. The fix list is actionable — you can hand it to your own developer, ads manager, or work through it yourself. Many people do exactly that. We don't follow up with sales pressure after the call.

Ready when you are

Show me where the leads are leaking.

See how we work Book a 30-min call →

No lock-in. No shared leads. Just your calls, your jobs, your pipeline.